Privacy Policy

Effective date: 27 June 2026
Platform: Agrinvas Mlimi Cloud
Website: https://agricon.mlimi.cloud
Contact: support@agrinvas.mlimi.cloud

Agrinvas respects the privacy of farmers, traders, agronomists, community members, and partners who use our platform. This Privacy Policy explains what information we collect, why we collect it, how we protect it, and the choices you have when using Agrinvas Mlimi Cloud.

Agrinvas is an agricultural technology platform that provides market intelligence, weather information, AI-assisted pest and disease support, product listings, community discussions, reports, and farmer support services. Because our services may use location data, crop images, market information, and account details, we are committed to handling data responsibly and transparently.

1. Information We Collect

We collect only the information needed to provide and improve our agricultural services.

1.1 Account and Profile Information

When you create an account, we may collect:

• full name;
• username;
• email address;
• phone number, if provided;
• password in protected/encrypted form;
• user role, such as Farmer, Trader, or Agronomist;
• profile image or cover image, if uploaded;
• location or district, if provided.

1.2 Farm, Crop, and Marketplace Information

When you use marketplace or advisory features, we may collect:

• product names, descriptions, photos, prices, quantities, and units;
• harvest dates and product availability status;
• seller location and contact details provided for listings;
• crop type, symptoms, and pest diagnosis history;
• expert consultation requests and messages;
• reports generated through the platform.

1.3 Location and Weather Information

With your permission, Agrinvas may use GPS or approximate location data to provide:

• local weather forecasts;
• soil moisture estimates;
• UV index and evapotranspiration information;
• planting-window recommendations;
• weather alerts and irrigation scheduling support.

You can disable location access in your browser or device settings, although some weather features may not work properly without it.

1.4 Crop Images and Diagnosis Data

If you use the pest and disease detection tool, you may upload crop images or describe crop symptoms. Agrinvas uses this information to generate AI-assisted diagnosis and treatment guidance. Crop images and diagnosis history may be saved to your account if you are signed in.

1.5 Community Content

When you use the community forum, we may collect:

• posts, replies, comments, likes, shares, and views;
• timestamps and interaction history;
• reports or moderation actions connected to community content.

Community posts may be visible to other users. Please avoid posting personal, financial, or sensitive information in public discussions.

1.6 Technical and Usage Data

We may automatically collect limited technical data such as:

• IP address;
• browser and device type;
• pages visited;
• error logs;
• login activity;
• feature usage statistics;
• cookies or similar technologies used to keep the platform secure and functional.

2. How We Use Information

Agrinvas uses collected information to:

• create and manage user accounts;
• provide weather, market, pest diagnosis, marketplace, and community services;
• personalize farming recommendations;
• display product listings and connect buyers with sellers;
• send alerts, newsletters, password resets, and account notifications;
• generate agricultural reports;
• improve platform performance, security, and usability;
• detect misuse, fraud, spam, or harmful activity;
• comply with lawful obligations where applicable.

We do not sell users' personal information.

3. AI-Assisted Services

Agrinvas uses AI and data analytics to support pest diagnosis, market analysis, weather recommendations, and farming advice. AI outputs are provided for decision support only. They may be affected by image quality, data availability, weather conditions, local context, or incomplete information.

Farmers should use AI recommendations together with local experience, extension officer advice, agronomist guidance, and safe agricultural practices.

4. When We Share Information

We do not sell personal data. We may share limited information only when necessary to operate the platform, such as with:

• hosting and cloud infrastructure providers;
• email, notification, and authentication services;
• weather, mapping, satellite, or agricultural data providers;
• AI or pest diagnosis service providers, where required for diagnosis;
• payment or mobile money providers if payment features are introduced;
• legal or regulatory authorities when required by law;
• trusted partners working with Agrinvas to support farmers, only where appropriate safeguards are in place.

Public information such as marketplace listings and community posts may be visible to other users.

5. Data Security

We use reasonable technical and organizational safeguards to protect user information, including:

• password protection;
• HTTPS-secured communication where available;
• access controls;
• secure authentication practices;
• backups and monitoring;
• limited access to administrative functions.

No digital system is completely risk-free. Users are responsible for keeping passwords secure and reporting suspicious activity.

6. Data Retention

We keep information only for as long as needed for the purposes described in this Privacy Policy, including account management, legal compliance, support, reporting, security, and service improvement.

You may request account deletion or data export by contacting us. Some information may remain in backups, logs, anonymized analytics, or legal records for a limited period.

7. Your Choices and Rights

Depending on your location and applicable law, you may request to:

• access your personal information;
• correct inaccurate information;
• delete your account;
• export your data;
• withdraw consent for location access;
• unsubscribe from newsletters or marketing messages;
• request clarification about how your data is used.

To make a request, contact support@agrinvas.mlimi.cloud.

8. Cookies and Similar Technologies

Agrinvas may use cookies or similar tools to:

• keep users signed in;
• protect accounts;
• remember preferences;
• improve performance;
• understand platform usage.

You may disable cookies in your browser, but some features may not work correctly.

9. Children and Young Users

Agrinvas is designed for farmers, traders, agronomists, and agricultural stakeholders. Users under 18 should use the platform with the permission and guidance of a parent, guardian, school, or responsible adult.

10. Links to Other Websites

Agrinvas may include links to third-party websites, maps, data sources, or services. We are not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of those services.

11. Changes to This Privacy Policy

We may update this Privacy Policy as Agrinvas grows or as legal, technical, or operational requirements change. The latest version will be posted on this page with an updated effective date.

12. Contact Us

Agrinvas Support
Email: support@agrinvas.mlimi.cloud
Phone: +265 880 443 333
Location: Agrinvas Central Hub, Chilimba Suya, near Michilu School, Blantyre, Malawi

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Registered Entity: AGRINVAS LIMITED — Company No.: COY-P4KFYKQ — Incorporated in Malawi on 10 August 2026